Skills & Competencies for Program Supervisor

Program Supervisor job profile

JOB SUMMARY for Program Supervisor

Coordinates and monitors the scheduling, pricing, and technical performance of company programs.

JOB RESPONSIBILITIES for Program Supervisor

Responsible for aiding in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts. Develops new business and expands product line. Ensures adherence to master plans and schedules and develops solutions to program problems. Recommends changes to improve process efficiency and alleviate process inaccuracy and duplication.

Program Supervisor SALARY RANGE

BASE 50%
$116,147
TOTAL 50%
$119,961
Job Level
P03
Job Code
HR09200341
Education/Degree
Bachelor's Degree
Reports To
Manager

Program Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Program Supervisor skill and competencie below to view definitions.

12 general skills or competencies (Job family competencies) for Program Supervisor

1 Job Family Competencies – Change Management
Proficiency Level -3
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Describes the change management basic principles and concepts.
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Level 2 Behaviors
(Light Experience)
Assists in the implementation of change management to identify process gaps.
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Level 3 Behaviors
(Moderate Experience)
Communicates procedural changes to prevent substantial delays in implementation.
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Level 4 Behaviors
(Extensive Experience)
Evaluates significant change activities to prevent crises and unfavorable events.
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Level 5 Behaviors
(Mastery)
Constructs a plan to provide strategic change management throughout the development lifecycle.
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2 Job Family Competencies – Program Management
Proficiency Level -2
Skill definition-Planning, managing, and executing multiple related projects mapped to business objectives that improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Describes specific program management methodologies and functions.
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Level 2 Behaviors
(Light Experience)
Locates fundamental program problems and resolutions to all levels of management.
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Level 3 Behaviors
(Moderate Experience)
Prepares program schedules to forecast activities or events within a program.
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Level 4 Behaviors
(Extensive Experience)
Oversees successful management to execute program decisions and resolve issues.
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Level 5 Behaviors
(Mastery)
Creates long-term and strategic objectives to satisfy customers in future years of the contract.
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3 Program Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Program Supervisor
Proficiency Level - 4
5 Competency for - Program Supervisor
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Program Supervisor

1 Core Competencies – Gathering Information
Proficiency Level -3
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Explains the use of surveys and interviews in gathering the necessary information.
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Level 2 Behaviors
(Light Experience)
Conducts basic research to identify current industry trends and best practices.
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Level 3 Behaviors
(Moderate Experience)
Participates in various company events to gain information about current business operations.
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Level 4 Behaviors
(Extensive Experience)
Provides training to others about new techniques and strategies for effective data collection.
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Level 5 Behaviors
(Mastery)
Develops best practices and programs to improve data collection across our business.
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2 Core Competencies – Quality Focus
Proficiency Level -2
Skill definition-Continuously maintaining and improving the quality of a product/service to meet the changing client needs and create value.
Level 1 Behaviors
(General Familiarity)
Describes the importance and impact of maintaining high-quality standards.
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Level 2 Behaviors
(Light Experience)
Deals with root causes of problems wherever they exist.
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Level 3 Behaviors
(Moderate Experience)
Consults on discrepancies between quality and safety objectives.
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Level 4 Behaviors
(Extensive Experience)
Oversees performance evaluations to check adherence to the prescribed quality standards.
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Level 5 Behaviors
(Mastery)
Establishes and implements quality improvement best practices and initiatives across the business.
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3 Program Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Program Supervisor
Proficiency Level - 4
5 Competency for - Program Supervisor
Proficiency Level - 5

Summary of Program Supervisor skills and competencies

There are 0 hard skills for Program Supervisor.
12 general skills for Program Supervisor, Change Management, Program Management, Project Coordination, etc.
7 soft skills for Program Supervisor, Gathering Information, Quality Focus, Earned Value Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Supervisor, he or she needs to be skilled in Gathering Information, be proficient in Quality Focus, and be proficient in Earned Value Management.

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